What is a client feedback tool?
A client feedback tool collects a client's notes on your work in one place, tied to the exact spot each note is about. Instead of an email that says “the logo near the top,” the client clicks on the logo and types. Pindicate does this for designs, videos, websites, PDFs and documents.
Is Pindicate a survey or NPS tool?
No. Survey tools ask customers to rate your service. Pindicate is for getting a client's feedback on the work itself: a logo, a video cut, a web page or a brochure, so you can make the changes and get it approved.
Do my clients need an account?
No. They open the link, type their name and start commenting. No password, no app and nothing to install, on a computer or a phone.
Is there a free client feedback tool?
Yes. Pindicate's Free plan gives you 3 active reviews at a time and 5 GB of storage, with every file type and no per-file size limit. Your clients always review for free.
How do clients approve the work?
On Pro, every review link has an Approve button. When your client clicks it, their name and the date are saved on that version and you get an email.
What can clients give feedback on?
Video, audio, images, PDFs, websites by link, HTML files, Word docs, Google Docs and Slides, and emails.
Can clients leave feedback on a phone?
Yes. The review link works in a phone browser. Clients tap the spot to leave a note, the same way they click on a computer.
How much does it cost?
Free to start. Pro is $12 a month or $96 a year, flat, with unlimited active reviews, 100 GB, versions, approvals, reminders, your logo and up to 5 teammate logins.
